Terms & Conditions

You understand and acknowledge that Bengali Jodii acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. Bengali Jodii is a brand owned by Matrimony.Com Limited (MCL) which owns, retains and has complete rights in Bengali Jodii and the Bengali Jodii Website /App/ Bengali Jodii Service.

Bengali Jodii acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Bengali Jodii's already registered users, for seeking prospective lawful matrimonial alliances for themselves. The profiles in the database of Bengali Jodii are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Bengali Jodii Members are provided with free/paid access for searching profiles from the database of Bengali Jodii, as per the partner preference set by you (on the Website/Applications -(App) and you can shortlist the profiles in which you are interested.

A) Bengali Jodii Membership and rights of admission is reserved solely for :

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

B) Further in capacity as Bengali Jodii member, you confirm that you are :

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".

III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin

C) In case you are a Registrant of the prospective bride/ bridegroom and has created profile in Bengali Jodii Website/App on behalf of them or is accessing the Bengali Jodii Website/App on behalf of them implies that you have taken their consent for their profile creation in Bengali Jodii and for accessing the Bengali Jodii Website/App.

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better, if Bengali Jodii requires additional details you agree to provide it. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on our Website/App.

B. If at any point of time Bengali Jodii comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, Bengali Jodii shall have full right to suspend or terminate (without any notice) your Bengali Jodii membership and forfeit any amount paid by you towards Bengali Jodii membership fee and refuse to provide Bengali Jodii service to you thereafter.

C. Bengali Jodii also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Bengali Jodii members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in Bengali Jodii Website/App. Bengali Jodii shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with Bengali Jodii and the usage of Bengali Jodii services is with the bonafide intention of marriage and not otherwise. Bengali Jodii Membership is restricted strictly to the registered Bengali Jodii individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Bengali Jodii and nor use the Bengali Jodii Service or Bengali Jodii members data for any commercial purpose, and Bengali Jodii reserves its right to initiate appropriate legal action for breach of these obligation.

F. "Synthetically Generated Information" ("SGI") means any audio, visual, or audio-visual content that is generated, manipulated, modified, or altered using artificial intelligence, machine learning, algorithmic processes, or similar automated technologies, including but not limited to deepfakes, synthetic media, manipulated videos, or AI-generated images, as defined under applicable law.

i. Prohibition on SGI Users shall not upload, publish, transmit, or share any content that constitutes Synthetically Generated Information (SGI) on Bengali Jodii. Any attempt to submit such content shall be deemed a material breach of these Terms and may result in immediate removal of content, suspension or termination of the user account, and/or reporting to competent authorities, as required under applicable law.

ii. Verification and Enforcement Bengali Jodii reserves the right to independently assess and determine whether any content qualifies as SGI. Bengali Jodii may deploy reasonable and proportionate technical measures, including automated tools, to detect and prevent the upload or dissemination of SGI on the platform.

iii. User Responsibility Users are solely responsible for ensuring that the content they upload or share does not fall within the definition of SGI. Submission of content that is found to be synthetically generated, whether intentionally or negligently, shall constitute a violation of these Terms.

iv. Prohibited Content Without prejudice to the general prohibition on usage of SGI on the platform, users shall not upload, transmit, publish, or share any content that:

a. impersonates any person without authorization;

b. is deceptive or misleading in a manner likely to cause harm;

c. depicts any person in a sexually explicit manner without consent;

d. threatens the sovereignty, integrity, security, or public order of India; or

e. violates any applicable law for the time being in force.

v. Removal of Unlawful Content: Upon receipt of actual knowledge in the form of a court order or lawful direction issued by a competent government authority, the Bengali Jodii shall remove or disable access to unlawful content within the timelines prescribed under applicable law, including expedited timelines applicable to sensitive categories of content. Such removal may occur without prior notice where legally required. Bengali Jodii may also proactively remove content in good faith to prevent harm or ensure compliance with statutory obligations.

vi. User Awareness and Compliance: The Bengali Jodii shall periodically inform users of: (a) their obligations under these Terms; (b) categories of prohibited content, including SGI; (c) consequences of non-compliance; and (d) the grievance redressal mechanism in accordance with applicable law.

You are responsible for safeguarding the confidentiality of your Bengali JODII login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.

A. Bengali Jodii reproduces your details once you register on our Website/App on "as is as available" basis and also share your profile with other registered Bengali Jodii members within Website(s) of MCL.

B. Bengali Jodii's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.

C. The profile search conducted by any Bengali Jodii member and the matches shown thereof are automatically generated by Bengali Jodii, and based on the partner preference set by you. In the event of Bengali Jodii member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.

D. Bengali Jodii has a special safety feature for women, called "Secure Connect", which enables women to take control of their privacy and safety while searching for their life partner. "Secure Connect" has a calling feature that lets the women in Bengali Jodii receive calls from men who have premium membership without revealing their contact numbers to them.

E. Bengali Jodii cannot guarantee or assume responsibility for any specific results from the use of the data available from the Bengali Jodii service or from other matrimonial websites owned by MCL including community based websites.

F. Bengali Jodii shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

G. Bengali Jodii cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Bengali Jodii servers.

H. Bengali Jodii do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.

B. Any information / data required by Bengali Jodii for using the Bengali Jodii services shall be provided by the Bengali Jodii Member, as and when so sought by Bengali Jodii.

C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Bengali Jodii shall not be liable for short coming due to any misrepresentations made by any of its Bengali Jodii members.

D. You are required to verify the credentials of the prospect and we shall not be liable for any misbehavior/ misrepresentations made by the Prospect to you during video call. Please check "Safe Matrimony" link in the Website/Apps for guidance.

E. To get better search results, Bengali Jodii Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs / photographs of others, AI generated photographs, inaccurate / false information shall be treated as violation of terms and conditions and Bengali Jodii shall retain their right under clause 2 (b) of this terms and conditions.

F. Bengali Jodii members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non-disclosure at the time of enrollment shall be treated as violation of the terms and conditions and Bengali Jodii shall retain their right under clause 2 (b) of this terms and conditions.

G. Bengali Jodii Members are advised to refrain from :

i. Entering into any financial transactions with prospects. Bengali Jodii Members shall not seek financial help or provide financial help from / to the other Bengali Jodii Members

ii. Using abusive language when they communicate with the other Bengali Jodii Members

iii. being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. Entering into physical relationship with any prospect before marriage.

vi. violating any law for the time being in force.

vii. From mentioning details of other matrimonial services while sending personalized messages

H. Bengali Jodii Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

I. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of Website /App like viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

J. If the Bengali Jodii Member fails to update in Bengali Jodii Website/App, any change in the particulars furnished in their profile/ then the Bengali Jodii membership may be suspended by Bengali Jodii at its sole discretion.

K. Bengali Jodii member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate Bengali Jodii for removal/deletion of their profile.

L. Bengali Jodii Members agree to use secure devices, software and networks in a private place for accessing the Bengali Jodii services.

M. Bengali Jodii member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Bengali Jodii Website/App.

N. Bengali Jodii Members shall not probe, scan or test the vulnerabilities of the Bengali Jodii Website/App or any network connected to the Website/App nor breach the security measures instituted by Bengali Jodii.

O. You shall also not make any payment / transfer any amount to account of any MCL employees. All payments shall be made only to Bengali Jodii account.

P. Bengali Jodii members are expected to approach MCL to resolve their complaints and grievances and shall not air their grievance/complaints in social media.

In the event you come across any concerns in our service, then please be free to contact us:

Email ID : support@jodii.com

Contact No : +91-8144998877

Address : Matrimony.com Limited

No.94, TVH Beliciaa Towers, Tower - 2,

5th Floor, MRC Nagar, Chennai,

BengaliNadu - 600 028

A. Bengali Jodii member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through Whatsapp messages from MCL or other portals owned by MCL or their alliance partners.

B. Bengali Jodii by its automatic system sends to its member(s) profile(s) of the prospect by way of images/ documents/ messages / links. Bengali Jodii member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Bengali Jodii Member further confirms that even if Bengali Jodii Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Bengali JODII either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

C. You are also entitled to set up your communications frequency from Bengali Jodii, like - only on weekends or fortnightly etc. You may also opt for not getting any call from Bengali Jodii by ticking the appropriate box in the Website/App.

Any feedback you provide to Bengali Jodii shall be deemed to be non-confidential. Bengali Jodii shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Bengali Jodii member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from Bengali Jodii for the feedback under any circumstances.

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to Bengali Jodii and other websites owned by MCL, the personal information / data provided to us by you during the course of usage of Bengali Jodii will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. You hereby explicitly grant your explicit consent to MCL and its service providers to collect, extract, and process data (in encrypted/masked form) for the purpose of verification and providing the services. If you object to your information being transferred or used, please do not use the website.

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: grievanceofficer@matrimony.com

Grievance Officer: Mr. Ajeeth Doss

Contact Address : M/s. Matrimony.com Limited,

No.94, TVH Beliciaa Towers, Tower - 2,

5th Floor, MRC Nagar, Chennai,

Bengali Nadu - 600028

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing.

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that -

A. belongs to another person and to which the user does not have any right;

B. is obscene, pornographic, paedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

C. is harmful to child;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

F. impersonates another person;

G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;

H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;(ix) violates any law for the time being in force;

A. Bengali Jodii Members are solely responsible for the communications (through any medium) with prospect or vice versa. Bengali Jodii expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Bengali Jodii members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between Bengali Jodii members either using Website /App or otherwise.

B. Bengali Jodii has no obligation, to monitor any such disputes arising between the Bengali Jodii members, and Bengali Jodii shall not be party to any such dispute/litigation etc.

C. Bengali Jodii is not a broker or the agent of any Bengali Jodii member, and Bengali Jodii does not partake in the exchange of any kind of discussion between the Bengali Jodii members and prospects or the results of their discussion.

A. You agree that all content of Bengali Jodii belong to MCL excluding your or third party content including advertisement on the Website/App for which Bengali Jodii has requisite license/right in terms hereof to display the same on our Website/WAP/App.

B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our Website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Bengali Jodii profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by Bengali JODII paid members) with other member(s).

C. You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information.

D. With respect to the content/information you submit to Bengali Jodii, you hereby grant Bengali Jodii a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to unconditionally and irrevocably use, store, reproduce, distribute, prepare derivative works of, modify, publicly display, publish such content/information on any of the community/ other websites of MCL, communicate to the public, law enforcement agencies, courts, and the Bengali Jodii's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

E. While Bengali Jodii does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, Bengali Jodii may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants Bengali Jodii may at its sole discretion put restriction on any Bengali Jodii member to other member's communications.

F. MCL reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

A. Bengali Jodii member understand and agree that Bengali Jodii may allow third parties to put up advertisements on the Bengali Jodii App/Website and Bengali Jodii does not control the contents of such third party advertisement on the Bengali Jodii App/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. The Bengali Jodii members agrees and understands that Bengali Jodii may also allow third parties to provide Bengali Jodii members services on the Website/App like horoscope matching etc., and Bengali Jodii may also collect the payment for such third party services to you, and Bengali Jodii in this regard can have revenue sharing arrangement with such third party, however in no event shall Bengali Jodii be liable to you for such third party services.

C. Bengali Jodii reserves the right to add/delete/alter/modify/suspend any or all the Bengali Jodii Services at any time as it may deem fit, without notice. The Bengali Jodii members are expected to see the change on the Website/App.

A. MCL / Bengali Jodii or its Office bearers shall under no circumstances be liable or responsible to the Bengali Jodii member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ Bengali Jodii services.

B. Bengali Jodii informs you that the exchange of profile(s) through or by Bengali Jodii should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the Bengali Jodii member, from/ or by Bengali Jodii.

C. Notwithstanding anything to the contrary contained herein, Bengali Jodii's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Bengali Jodii, for any specific Bengali Jodii paid package, and no further.

15. MCL / Bengali Jodii will not be liable in case of any wrong/improper match made due to unavailability of profiles from Bengali Jodii /MCL's owned other websites.

16. MCL/ Bengali Jodii shall not be liable to the premium male members for inaccessibility of contact numbers of female members as being protected through 'SecureConnect' feature. It is at the option of female members to hide their contact numbers for privacy reasons and Bengali Jodii shall not be responsible for the same.

17. MCL / Bengali Jodii or its office bearers shall under no circumstances be liable, if any, for the Bengali Jodii member entering into financial transaction with any other Bengali Jodii Member or any third party.

18. MCL / Bengali Jodii or its office bearers shall under no circumstances be liable, if any, for any Bengali Jodii members not responding/reciprocating when you approach them for matrimonial alliance.

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with Bengali Jodii. Further neither you nor Bengali Jodii agrees to class arbitration.

In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Bengali Jodii services as per clause 2 (b) of these terms and conditions.

21. Notwithstanding anything contained herein, Bengali Jodii reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Bengali Jodii Website/App (once such instance come to Bengali Jodii notice) in order to ensure, that proper consent has been obtained by you, prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Bengali Jodii also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Bengali Jodii website/App as a means of communication while sending messages to other Bengali Jodii members regarding their profile identity in other matrimonial websites.

22. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed Bengali Jodii member(s) contact information unless you renew your account within 30 days.

23. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.

24. In case of conflict between the terms and condition of Website/App and terms and conditions of any other Website including other websites of MCL, the terms and condition of Bengali Jodii Website/App shall prevail for the service provided through this Website/App.

A. Your access to and use of the Bengali Jodii Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Bengali JODII SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Bengali JODII DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Bengali Jodii does not warrant that the Website/App, its servers, or e-mail sent from Bengali Jodii are free of viruses or other harmful components. Bengali Jodii will not be liable for any damages of any kind arising from the use of this Bengali Jodii Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. Bengali Jodii does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Bengali Jodii services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, Bengali Jodii shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by Bengali Jodii /MCL/payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Bengali JODII);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cyber crime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Using/availing of third party services namely horoscope matching services etc. and for paying them through the Website.

ix. Bengali Jodii shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time.

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the App. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the App.

By using our Bengali Jodii services you agree to defend, indemnify, and hold harmless Bengali Jodii, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Bengali Jodii. This defence and indemnification obligation will survive in perpetuity.

A. We/ Bengali Jodii in good faith reserve our right to terminate your Bengali Jodii membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

I. seek physical / financial favors from our other registered members or

II. have provided incorrect information on our Website/App or

III. have committed any fraudulent/ unlawful/ illegal activities through the use of our Website/App or

IV. have violated this Terms and conditions or

V. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another Bengali Jodii member created a profile on our Website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,

B. If Bengali Jodii receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

C. Unless otherwise provided in these Terms and Conditions, Bengali Jodii membership may be terminated by Bengali Jodii / you without assigning any reasons by serving 7 (seven) days written notice on the other, all amount paid till date by you to Bengali Jodii shall be forfeited.

D. Upon termination / suspension of Bengali Jodii membership, your right to use or access the Bengali Jodii Website/App Bengali Jodii services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Bengali Jodii Services shall not relieve you of any obligations arising or accruing prior to such termination.

A. The registration of Bengali Jodii membership and all Bengali Jodii services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The Bengali Jodii Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Bengali Nadu, India.

A. Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid Bengali Jodii service (for 3, 6 & 12 months packages) shall be subject to following conditions:

a. realization of the said payment.

b. If user has not uploaded photo, user must upload their photo and get it validated by MCL team and confirm their profile details within 7 days from the date of payment. The subscription package will commence upon validation of photo by MCL or within 7 days from the date of payment, which ever is earlier. However, the member can use the package only after validation of photo by MCL and confirmation of their profile details.

It is clarified that one month is computed as "30 days" and hence, 3 months package will have 90 days subscription, 6 months will have 180 days subscription. In case of dishonor of Cheque/demand draft; you shall be liable to pay applicable bank's cheque/DD bouncing charges. Further Bengali Jodii service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash.

B. Bengali Jodii uses third party payment gateways for collection payment through credit/debit card or other payment instruments and you consent to share the details.

A. The payments made by any Bengali Jodii member to MCL by way of membership / renewal fee / auto renewal are treated as non-refundable.

B. Bengali Jodii member shall not assign or transfer your Bengali Jodii membership to any other person or entity, and such an act shall be treated as violation of terms and conditions and Bengali Jodii shall retain their right under clause 2 (b) of this terms and conditions.

C. Payment once made for Bengali Jodii services cannot be assigned to any person/party or adjusted towards any other product or packages provided by the Company.

A. We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature.

B. When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price.

C. The maximum tenure of any packages will be 12 (Twelve) month. Every Bengali Jodii packages post validity period (varies from package to package), shall be renewed.

D. If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to cancellation. Jodii@matrimony.com

A. Jurisdiction

The laws of India shall be applicable.

B. Arbitration of Disputes

The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, Bengali Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language.

C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.

D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.

E. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Bengali Nadu, India.

A. To ensure the safety and protection of children, our platform is intended for use only by individuals aged 18 and older. We do not permit children under the age of 18 to access or use our app.

B. We prohibit posting, uploading, or sharing any content that depicts, promotes, or exploits children in any form, including child pornography or any form of sexual abuse. We scan all user generated content to prevent illegal material including CSAM (Child Sexual Abuse Material) from being uploaded, shared or distributed and our app takes appropriate action by removing CSAM after obtaining actual knowledge of it, in accordance with published standards and relevant laws.

C. Any content violating our child safety standard will result in immediate suspension of membership.

D. We provide a mechanism within our app for users to submit feedback, concerns, or reports on CSAM by mailing to reportabuse@matrimony.com and we have a strict process to deal with it. Users can also report such instances to National Cyber Crime Reporting Portal at https://cybercrime.gov.in.

E. We confirm that our app complies with all the applicable child safety laws and regulations.

PLEASE READ THE FOLLOWING TERMS & CONDITIONS VERY CAREFULLY BEFORE PARTICIPATING IN OUR REFER AND EARN PROGRAM (PROGRAM). THESE TERMS & CONDITIONS GOVERN THE PROGRAM.

1. This Program is exclusively for selected, active and verified Members of Bengali JODII APP (Bengali/Malayalam/Hindi) and they are referred to as "Referrer".
2. To participate in this Program, click on the 'I want to earn' option available in the Bengali Jodii App
3. Upon your assent, a unique referral link shall be shared to your WhatsApp account linked with your Bengali Jodii App.
4. Referrer must share their unique referral link generated with potential female users only.
5. Registration must be made by the referred user through the unique referral link to be eligible for rewards
6. It shall be your responsibility to procure the required consent from the prospect for sharing the link and other details. Once the prospect is interested in registering as a Member in Bengali JODII App, it will be our responsibility to obtain the requisite consent for collecting their personal data.
7. The referred user must complete the registration process by completing phone verification, addition of photo in Bengali Jodii profile, ID verification and meet any additional criteria specified by Bengali Jodii App so as to constitute for a successful referral.
8. After successful registration of the referred user, the Referrer should share screen shot of the referred user's profile/ Bengali Jodii Matri id, from the Referrer's registered mobile number via WhatsApp to Matrimony.com.
9. Referrer shall be awarded Rs.100/- for each successful female referral.
10. Referrer can refer a maximum of 10 female profiles as part of this Program.
11. Once a participant reaches the maximum limit of 10 successful referrals, they will no longer be eligible for this Program.
12. Rewards will be credited to the Referrer within 7 working days after verification of the of screen shot/ Matri id by Matrimony.com.
13. Participants engaging in fraudulent activities, including but not limited to fake referrals, multiple accounts, or other forms of abuse, will be disqualified from the program.
14. Bengali Jodii reserves the right to withhold rewards and take appropriate action against users involved in fraudulent activities/ violation of Terms and Conditions.
15. This Program is a pilot program and will be valid for a short duration, say less than 3 months and will be extended for further period depending upon the response from the Members.
16. Bengali Jodii reserves the right to modify or terminate this Program at any time without prior notice
17. Any changes to the program will be communicated through the Bengali Jodii app or other official channels

By sharing the link to the prospects, you agree to the Terms and Conditions stated herein.